The day's work

What has to happen before tonight.

Most of an ecommerce seller's day is not decisions — it is a sequence somebody has to remember. These four modules hold that sequence, so it survives the week the person who knows it is away.

What changes

Nobody has to keep the routine in their head.

What is in it

The day's work

Each one is a short script with invented data: the cursor goes where a person's would, and the screen does what the real one does. They run on their own.

Check-in

One screen per person: what to print, what is held, what is due, what has run low. Not a dashboard — a list of what to do next.

Check-in
live

To print

34

Held

6

Restock

2

OrderPlaceValueStatus
  • #41902⁦+20 110 ··· 4200⁩Nasr CityNile ExpressEGP 4,120Held
  • #41917⁦+20 121 ··· 4247⁩GizaDelta LineEGP 1,980Held
  • #41928⁦+20 132 ··· 4294⁩AlexandriaCairo RunnerEGP 6,450Held
  • #41931⁦+20 143 ··· 4341⁩HeliopolisSahara PostEGP 2,310Held
  • #41944⁦+20 154 ··· 4388⁩MaadiNile ExpressEGP 5,900Held
  • #41952⁦+20 115 ··· 4435⁩ZamalekDelta LineEGP 1,240Held
  • #41967⁦+20 126 ··· 4482⁩6th OctoberCairo RunnerEGP 3,780Held
  • Print the approved batchToday · 08:4034
  • Call the four held ordersNasr City6
  • Two fast movers under a weekKnit cardigan2

The whole day on one screen

Fulfilment

The daily routine as a guided flow, in your order: approved orders out, a pick list grouped by product, the courier manifest, returns received, stock back on the shelf.

Fulfilment
live
34
26
18
5
Print
Pick
Manifest
Returns
OrderPlaceProductStatus
  • #41902Nile ExpressNasr CityEGP 4,120Linen shirtTR-1840Print
  • #41917Delta LineGizaEGP 1,980Wide trouserTR-1847Print
  • #41928Cairo RunnerAlexandriaEGP 6,450Cotton teeTR-1854Print
  • #41931Sahara PostHeliopolisEGP 2,310Knit cardiganTR-1861Print
  • #41944Nile ExpressMaadiEGP 5,900Denim jacketTR-1868Print
  • #41952Delta LineZamalekEGP 1,240Poplin dressTR-1875Print
  • #41967Cairo Runner6th OctoberEGP 3,780Suede loaferTR-1882Print
  • #41978Sahara PostMansouraEGP 8,050Wool scarfTR-1889Print
  • #41983Nile ExpressShubraEGP 2,690Linen shirtTR-1896Print

The routine, in your order

Review queue

Every order a rule held back, with the reason spelled out, the buyer's history laid open, and the value at risk on the batch. Send to the CS agent in one action, without ever double-handling one.

Review queue
live

Value at risk

EGP 88,400

Oldest

2 days

With CS

3

Search order, phone or tracking…StatusZoneValueshowing 10 / 112
OrderPlaceValueScore
  • #41902⁦+20 110 ··· 4200⁩Nasr CityNile ExpressEGP 4,12041
  • #41917⁦+20 121 ··· 4247⁩GizaDelta LineEGP 1,98058
  • #41928⁦+20 132 ··· 4294⁩AlexandriaCairo RunnerEGP 6,45052
  • #41931⁦+20 143 ··· 4341⁩HeliopolisSahara PostEGP 2,31061
  • #41944⁦+20 154 ··· 4388⁩MaadiNile ExpressEGP 5,90047
  • #41952⁦+20 115 ··· 4435⁩ZamalekDelta LineEGP 1,24039
  • #41967⁦+20 126 ··· 4482⁩6th OctoberCairo RunnerEGP 3,78044
  • #41978⁦+20 137 ··· 4529⁩MansouraSahara PostEGP 8,05055
  • #41983⁦+20 148 ··· 4576⁩ShubraNile ExpressEGP 2,69049
  • #41996⁦+20 159 ··· 4623⁩New CairoDelta LineEGP 5,12062

Everything a rule stopped

Tasks

The work-item backbone. Created by rules or by a person, assigned, due-dated, prioritised, linked to the order or the product it is about, with the whole conversation attached.

Tasks
live

Open

14

Overdue

3

Mine

5

Search order, phone or tracking…StatusZoneValueshowing 10 / 14
TypeWhoDateStatus
  • Call buyer · #41902#419022 daysOverdue
  • Stock check · slides#41917Fady3 daysOverdue
  • Chase courier · #41880#41928Salma4 daysOpen
  • Call buyer · #41902#41931Omar5 daysOpen
  • Stock check · slides#41944Hana6 daysOpen
  • Chase courier · #41880#41952Youssef7 daysDone
  • Call buyer · #41902#41967Mariam8 daysDone
  • Stock check · slides#41978Karim9 daysDone
  • Chase courier · #41880#41983Amir10 daysDone
  • Call buyer · #41902#41996Dina11 daysDone

Every work item, in one place

How it actually works

See it run.

Check-inTuesday, 09:14
live

One order, end to end

#32189Shop A · HeliopolisEGP 4,120

  1. 01Order received09:14 · cash on deliveryShopify
  2. 02Buyer scored41 — from their own settled historyauto
  3. 03Held by a rule you wrote4 orders, one number, 9 minutesyour rule
  4. 04Cleared for pickinga person decided, in one actionNour
  5. 05Stock taken from the poolevery storefront, one numberauto
  6. 06Picked and packedgrouped by product, not by orderSalma
  7. 07Handed to the couriermanifest built · Nile Expressscan
  8. 08Delivered · cash reconciledEGP 4,120 settled against the dayauto

Value at risk

EGP88,40084,280

Held for review

76

Pooled stock

1,2841,283

Shopify did line 01. Everything under it is ours.

An illustration of the check-in screen — not a customer's data.

Read next

The other groups

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